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Admin | Resources & Users

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Topics

Resources/Users | Purpose

Assigning tasks to resources and users, as opposed to not assigning tasks to anyone...

  • Ensures accountability
  • Enables us to accurately assess resource demand/loading so we can properly staff projects and ensure project timelines are realistic

Resources/Users | Creating

  • Click Add to create a Resource/User...
    Admin - Resources and Users - 1 - Creating
    • First Name = e.g., Clark
    • Last Name = e.g., Kent
    • Short Name = typically <First Name> <First Initial Last Name>, e.g. Clark K, or an alias, e.g., Superman. This is the name as it appears next to tasks in the Game Plan.
    • Capacity (hrs/day) = Number of hours a resource works per day, e.g., 8 hrs/day
    • Availability (hrs/day) = Amount of time a resource can work per day on project tasks (not otherwise busy in meetings, taking breaks, etc.), e.g., 5 hrs/day
    • Username = The unique identification a person uses to sign in to Playbook, typically the user's email address. For Single Sign-On (SSO), it must match the user's email address in the corporate LDAP.
  • Lifecycle
    • Not Active Yet = Resource has not completed training.
    • Active = Resource has completed training and can be assigned tasks.
    • Deactivated = Resource is removed from all views and cannot be assigned new tasks.
      Admin - Resources and Users - 2 - Lifecycle
  • Type

    • User = a person who will sign into Playbook, typically to update tasks and plans, etc.
    • Resource = someone or something that will be assigned tasks but will not sign into Playbook
    • Template = generically named resources used in template workflows, e.g., Mech Engr, Elec Engr, QA, etc.
    • Equipment = e.g, Robots, Machinery, etc.
    • Test Unit = e.g, Prototype Unit 1, Prototype Unit 2, Prototype Unit 3, etc.
    • Resource Pool = a group representing a collection of resources, e.g., Document Control, Mechanical Engineering, Analysts, etc.
    • Other / Person that won't sign in = a named person, e.g, Clark Kent. Tasks can be assigned to Clark, but he won't be signing into Playbook as a user. Someone else will manage his tasks.
      Admin - Resources and Users - 3 - Type
  • Role
    • There are five standard roles (indicated with an asterisk (*))... 
      *Level 1 Read-Only User
      • View-only access. Can't save anything.
      *Level 2 Casual User
      • Updates tasks daily and attends huddles
      • Doesn’t create or manage plans
      • Doesn’t attend rolling wave planning meetings
      *Level 3 Core Team Member
      • Updates tasks daily and attends huddles
      • Creates and manages plans but isn’t designated as a Summary Owner
      • Attends rolling wave planning meetings
      *Level 4 Summary Owner
      • Updates tasks daily and attends huddles, may also facilitate huddles
      • Creates and manages plans and is designated as a summary task owner
      • Attends rolling wave planning meetings
      *Level 5 Project Leader
      • Manage the plan structure and the integration between different workstreams.
      • Creates and manages buffers & buffer charts
      • Monitor threats to critical path, impacts to buffers, & captures impact reasons.
      • Manage reports & buffer charts and provides updates to stakeholders.
    • Only one of the standard roles may be selected.
    • Select the role which best describes how the user will interact with Playbook, not necessarily their functional role in your organization.
    • A user's role determines their training curriculum (click here for details).
  • In addition to the five standard roles, there are a few auxiliary roles...
    Manager
    • Lead the organizational change by demonstrating in-depth knowledge of Playbook Methods. 
    • Assess team health, remove organizational impediments, and provide the team coaching and support.
    Admin
    • Has access to the Admin page to perform administrative functions.
    Reports Admin
    • Can change and save Shared reports created by other people in the Dashboard.
    • In addition to the standard role, one or more of the auxiliary roles may be selected .
    • Manager is intended for those people that would otherwise be a Read-Only user, however the training goes into more detail about the Playbook methodology (the why), so that they can better support the team to maximize Playbook's value.

  • Is Approved, Is Locked Out & Failed Attempts
    • Is Approved? = If checked, the user can sign in to Playbook. Uncheck when a user should no longer have access to Playbook.
    • Is Locked Out? = If checked, there were too many unsuccessful login attempts (ten). See "Failed Attempts".
    • Failed Attempts = Number of times the user has attempted to sign in and failed due to entering the incorrect credentials. If a user is locked out, uncheck "Is Locked Out" and reset the Failed Attempts counter to zero.
      Admin - Resources and Users - 5 - Is Approved
  • User-level Visibility Options
    • All unrestricted projects in user’s group and restricted projects user is active on - typically used for all employees

    • Only projects user is active on - typically used for contractors, vendors, etc.

    • All projects - typically used for Admins, and Managers when Group visibility is unrestricted
    • All projects in user's group - typically used for Managers when Group visibility is restricted
      Admin - Resources and Users - 6 - Visibility
  • Permissions
    • Read/Write = Can view and save (most users)
    • Read Only = Can view but cannot save
      Admin - Resources and Users - 7 - Write Permissions
  • Department (click here for details)
    • A user can only be in one department
    • Which in turn determines the Group the user is affiliated with
      Admin - Resources and Users - 8 - Department
  • Assigning Projects
    • Only resources assigned to a project can be assigned tasks on that project.
      Admin - Resources and Users - 9a - Assign Projects
    • All standard email notifications are in the "Misc. Other" project, therefore all users shall be assigned to the "Misc. Other" project.
      Admin - Resources and Users - 9b - Assign Projects
  • Assigning Training (click here for details)
    • A user's role determines their training curriculum.
    • For example, a user designated as Role = "(Level 3) Core Team Member" will automatically be enrolled in the "(Level 3) Playbook for Core Team Members" course.
      Admin - Resources and Users - 10a - Training
  • Send Invitation
    • When checked, an email is sent to the user with a link to set their password. 
      Admin - Resources and Users - 11 - Send Invitation
    • And a link to access their training. Training courses never expire.
    • Upon completion of a course, the user is automatically enrolled in the next "Advance" course.
      Admin - Resources and Users - 12 - Welcome Email

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